Terms of Service

1. Agreement to Terms

By accessing or using the Sengol website ("Service"), operated by Sengol LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms").

If you do not agree to these Terms, please do not use the Service.

2. Description of Service

Sengol provides:

• Interactive ROI calculators for AI project planning
• Build vs Buy decision frameworks
• Educational content about AI deployment
• Access to purchase "The Sengol" book series
• User accounts for saving calculations and accessing tools

3. User Accounts

3.1 Registration

To access certain features, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Maintain the security of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

3.2 Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms or for any other reason at our sole discretion.

4. Intellectual Property Rights

4.1 Our Content

All content on the Service, including but not limited to text, graphics, logos, software, calculators, frameworks, and methodologies ("Content"), is the property of Sengol LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws.

4.2 Book Content

"The Sengol" book series, including all case studies, analysis, frameworks, and methodologies, is protected by copyright. Unauthorized reproduction, distribution, or use is prohibited.

4.3 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes. You may not:

• Copy, modify, or distribute our Content without permission
• Reverse engineer or decompile any software or calculators
• Remove any copyright or proprietary notices
• Use our Content for commercial purposes without authorization

5. User-Generated Content

5.1 Your Data

When you use our calculators and frameworks, you may input data ("User Data"). You retain ownership of your User Data. By using the Service, you grant us a license to:

• Store and process your User Data to provide the Service
• Use aggregated, anonymized data for improving our tools and services
• Generate reports and analysis based on your inputs

5.2 Prohibited Content

You agree not to submit any content that:

• Is illegal, harmful, or offensive
• Infringes on intellectual property rights
• Contains malware or harmful code
• Violates any applicable laws or regulations

6. Third-Party Services

Our Service may contain links to third-party websites or services, including:

• Amazon (for book purchases)
• Authentication providers (Google, GitHub)
• Payment processors

We are not responsible for the content, privacy practices, or terms of these third-party services. Your use of third-party services is subject to their respective terms and policies.

7. Disclaimers and Limitations

7.1 "As Is" Service

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that the Service will be uninterrupted or error-free
• Warranties regarding the accuracy or reliability of calculator results

7.2 No Warranty of Accuracy

IMPORTANT: All content, data, calculations, reports, research findings, case studies, and analyses provided through the Service ("Information") are provided for informational and educational purposes only. We make NO WARRANTIES OR REPRESENTATIONS regarding:

• The accuracy, reliability, completeness, or timeliness of any Information
• The suitability of any Information for your specific needs or circumstances
• The results you may achieve by following or implementing any Information
• The absence of errors, bugs, or inaccuracies in any calculators, tools, or frameworks

Disclaimer: The Information provided through our Service, including but not limited to ROI calculations, Build vs Buy recommendations, case study analyses, and research reports, is based on aggregated data and general industry observations. Individual results may vary significantly. We are NOT responsible for the accuracy or reliability of any Information, and you use all Information at your own risk.

7.3 User Responsibility

YOU ARE SOLELY RESPONSIBLE for:

• Evaluating the accuracy, completeness, and usefulness of all Information
• All decisions and actions taken based on Information from the Service
• Verifying any Information independently before relying on it
• Consulting with qualified professionals (financial advisors, legal counsel, technical experts) before making business decisions
• Any consequences arising from your use of the Service or reliance on Information

The Service does NOT provide:

• Professional advice (financial, legal, technical, or otherwise)
• Personalized recommendations tailored to your specific situation
• Guarantees or predictions of actual project outcomes or ROI
• Investment advice or business strategy consultation

7.4 Limitation of Liability

To the maximum extent permitted by law, Sengol LLC shall not be liable for any:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or use
• Business interruption or cost of substitute services
• Damages arising from your use or inability to use the Service

In no event shall our total liability exceed the amount paid by you (if any) for accessing the Service in the twelve (12) months preceding the claim.

8. Indemnification

You agree to indemnify and hold harmless Sengol LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Your User Data or content

9. Privacy

Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

10. Modifications to Terms

We reserve the right to modify, update, or change these Terms at any time, for any reason, including but not limited to changes in business requirements, legal requirements, or service features.

Changes may be made:

• Without prior notice for minor or non-material changes
• With notice for material changes that significantly affect your rights
• At our sole discretion based on business needs and operational requirements

When we make changes, we will:

• Post the updated Terms on this page with a new "Last updated" date
• Attempt to notify registered users via email for significant changes (but we are not obligated to do so)

Important: Your continued use of the Service after any modifications to these Terms constitutes your acceptance of the modified Terms. If you do not agree with the modified Terms, you must stop using the Service immediately. It is your responsibility to review these Terms periodically.

No obligation to notify: While we will make reasonable efforts to notify users of material changes, we are under no obligation to provide advance notice or individual notification of changes.

11. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including:

• Violation of these Terms
• Fraudulent or illegal activity
• At your request
• For any other reason at our discretion

Upon termination, your right to use the Service will immediately cease. Sections that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, and limitations of liability.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or the Service shall be resolved exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of such courts.

13. Dispute Resolution

13.1 Informal Resolution

Before filing any formal proceeding, you agree to contact us at support@sengol.ai to attempt to resolve the dispute informally.

13.2 Arbitration

If informal resolution fails, any dispute shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Delaware.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Sengol LLC regarding the Service.

14.2 Waiver and Severability

Our failure to enforce any right or provision of these Terms will not be considered a waiver. If any provision is found to be unenforceable, the remaining provisions will remain in full effect.

14.3 Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.

14.4 No Agency

Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and Sengol LLC.

15. Contact Information

If you have any questions about these Terms, please contact us at:

© 2026 Sengol LLC. All rights reserved.